Shipping Policy

At Johns Wines Ltd, we offer two shipping options:

• Standard shipping: 3–5 business days.

• Premium shipping: 1–2 business days.

Delivery times

Delivery times start from the day you place your order if it is a business day. Orders placed on weekends or bank holidays start from the next business day.

Business days are Monday to Friday, excluding bank holidays.

For premium shipping, orders must be placed before 12pm midday on a business day for same-day dispatch. Orders placed after this time will be dispatched on the next business day.

Delivery times are estimates and may occasionally be affected by courier delays.

Shipping charges

Shipping charges are displayed at checkout before you complete your order.

Order tracking

Once your order has been dispatched, you will receive a dispatch confirmation email with a tracking link so you can follow your delivery.

Delivery queries

Please ensure your delivery address is correct when placing your order.

If your order has not arrived within the expected timeframe, arrives damaged, or you have any other shipping queries, please email johnswines@hotmail.com with your order number so we can help.